Here you can find all current campaigns and offers we have for you.
We Ship Worldwide.
And we offer FREE Shipping for all orders over $59 USD!
DID YOU KNOW: If you add stuff for value of only $60 to your Shopping Cart, your entire order will be eligible for Free Shipping. Where ever you live. How cool is that.
We pack orders on daily basis. We will do our best to mail your order within the next 1-2 working days after receiving your order. Most orders are fulfilled during the same day they are received.
You will receive an email when your order is fulfilled and on it's way to a mailbox.
Please note that seasonal sales or campaigns may slow down the shipping process due to amount of orders.
Your order will be mailed to you from Tampere, Finland.
To be able to offer Free Worldwide Shipping the entire order will be shipped as an Economy Class Mail (orders $59+).
If you want to pay extra for faster delivery (see timetable below), the shipping can be upgraded to 1st Class Priority Mail on checkout.
Buyers with VIP Account are eligible for lower Free Shipping limit ($39) by using the Special Coupon Code "VIPSHIPPING" on checkout. This will use the normal 2nd Class Economy Shipping.
VIP Customer can upgrade their Shipping method when ever they want. To do this, they should select 2nd Class Economy Shipping on checkout (even if there is Free Shipping option available). Then, this will be upgraded to 1st Class Priority on fulfilment process. Board Game Hell covers the extra share.
Estimated Shipping Time for 1st Class Priority Mail (by Finland's Posti Group Company):
|Northern Europe||2-5 work days|
|EU||3-6 work days|
|Rest of the World (Metropolitan Areas)||Approx. 4-10 work days|
|Rest of the World||No estimation given (but your order should arrive within several weeks anyway)|
Economy 2nd Class Mail may take several weeks to arrive, depending where you live. Especially if you live far from the metropolitan areas (and from Finland, of course).
Calm down and keep breathing. That's completely normal. All orders are shipped via Mail Service without tracking information to keep the shipping costs reasonable. If your order does not arrive within a few weeks around the approximate time window (see table above), please contact us.
Please note that countless things can affect on shipping times, such as strikes, catastrophic weather or customs inspection. Every order we have sent to our customers has arrived sooner or later.
If you want your order packed in a box with tracking code, please contact us and we will make that happen. But be warned that this can be a goddamn expensive option.
The goods are always packed with some protective layers to avoid damages on the road. But, if they suffer any unexpected damages during shipping anyhow, no need to panic. We're here for you. Just send us a message with a short description about the damage and we'll see how we can sort you out.
If your order arrives damaged, please take some quality photos of the package and damages before opening it, if possible. We may ask the photos about the damages via email afterwards.
Hell no! This ain't eBay. If you live outside EU, the package will have CN22-sticker on it. Order Invoice is always included inside the package in case the customs need to inspect it.
Please, consult your local customs for any additional costs of importing Board Games / Hobby stuff.
Hahaha, no! Your order will be packed in a C5/C6 size envelope or a thin cardboard box (Height 1.18in / 3cm). All of them should fit in most mailboxes and letterboxes. Humongous orders will be packed in multiple thin boxes, if not stated otherwise.